Outsourcing Strategy and Planning in Information System Development by Utilizing CMMI-ACQ

Abstract

Finance companies often face challenges in managing information system development projects through outsourcing. There is a need to improve efficiency and alignment between IT and business in the Project Planning (PP) process. By adopting the McFarlan Strategic Grid and CMMI-ACQ, mapping the current information system and development plan based on four quadrants, measuring the maturity level of the project planning process, and identifying areas that need improvement. Based on the results of the maturity level measurement in the Project Monitoring and Control area, it shows that Specific Goals (SG) have low achievements, with SG 1 (27%) and SG 2 (39%) showing great room for improvement in monitoring and corrective action management. At the Specific Practices (SP) level, practices that have been quite good are project planning monitoring (SP 1.1, 60%) and problem analysis (SP 2.1, 50%). Still, many areas need improvement, such as risk monitoring (SP 1.3, 7%), data management (SP 1.4, 20%), and stakeholder involvement (SP 1.5, 20%). These findings highlight the importance of formulating project risk management, improving project management capabilities, and strengthening collaboration between teams to achieve the success of information system development projects. By implementing the proposed approach, companies can develop more efficient PP process standards, ensure IT alignment, and optimize resource and cost allocation.