STRATEGI PENERAPAN TEKNOLOGI INFORMASI DAN KNOWLEDGE MANAGEMENT TERHADAP KINERJA PEGAWAI DI PT. BRINGIN GIGANTARA

Abstrak

This research aims to explore the strategy of implementing information technology (IT) and knowledge management on employee performance at PT Bringin Gigantara using a qualitative approach. This research focuses on an in-depth understanding of how IT and Knowledge Management implementation strategies can affect various aspects of employee performance. The research method used is a qualitative approach, which involves in-depth interviews with company management, and representatives from various levels of employees. In addition, field observations and document analysis were also conducted to understand the organizational context, IT implementation, and knowledge management practices at PT Bringin Gigantara. The results showed that a good IT implementation strategy, such as an integrated information system, can provide significant support to employee performance. Likewise, knowledge management practices, such as knowledge sharing policies and continuous training, play a key role in skill development and improving individual and team performance.
This research provides in-depth insights into how companies can effectively design and implement IT and knowledge management strategies to improve employee performance. Recommendations are presented for the company, including the expansion of investment in employee training related to IT and knowledge management and the development of policies that support a culture of knowledge sharing throughout the organization. Thus, PT Bringin Gigantara can ensure that the implementation of IT and knowledge management becomes a driver of competitive advantage and sustainable growth.
Keywords: Information Technology, Knowledge Management, Employee Performance