Hubungan Beban Kerja dengan Tingkat Stres Perawat di Rumah Sakit UMMI Bengkulu
DOI:
https://doi.org/10.36085/avicenna.v21i1.10060Abstract
Background: Nurses are health professionals with high workloads that may lead to work-related stress and affect both physical and psychological health. Imbalance between workload and individual capacity can reduce performance and the quality of healthcare services. Objective: To determine the relationship between workload and stress levels among nurses at Ummi General Hospital, Bengkulu. Methods: A quantitative study with a cross-sectional design was conducted among 82 staff nurses selected using purposive sampling based on inclusion criteria. Workload was measured using the NASA Task Load Index (NASA-TLX), stress level using the Perceived Stress Scale (PSS-10), and general health condition using the General Health Questionnaire (GHQ-12). Data were analyzed using univariate analysis and bivariate analysis with the Chi-square test (α = 0.05). Results: Most nurses experienced moderate workload (81.7%) and mild stress levels (89.0%). A significant relationship was found between workload and stress level (χ² = 18.417; p = 0.000). All respondents had normal general health conditions. Conclusion: Workload is significantly associated with nurses’ stress levels. Hospitals should implement workload redistribution, optimize shift scheduling, and provide structured stress management programs to prevent chronic work-related stress.
Keywords: Workload; Work stress; Nurses; Hospital.
References
Adriani, P., Triana, N., & Prabandari, R. (2022). The effect of workload on work stress of nurses in hospital. JHeS (Journal of Health Studies). https://doi.org/10.31101/jhes.2727.
Al Maqbali, M., Al Sinani, M., & Al-Lenjawi, B. (2021). Prevalence of stress, depression, anxiety and sleep disturbance among nurses during the COVID-19 pandemic: A systematic review and meta-analysis. Journal of Psychosomatic Research, 141, 110343.
Ali, I., Khan, J., & R. (2025). Workload-related stress among nurses in a tertiary care hospital in Karachi, Pakistan. Journal of Medical & Health Sciences Review. https://doi.org/10.62019/2h58tt84
Alpian, N., Zulfikar, I., & Wahyuni, S. (2024). Hubungan beban kerja terhadap stres kerja pada perawat ruang IGD Rumah Sakit Umum Daerah Dr. Kanujoso Djatiwibowo Balikpapan. Identifikasi, 10(1), 143–149. https://doi.org/10.36277/identifikasi.v10i1.335
Bakker, A. B., & Van Wingerden, J. (2021). Do personal resources and strengths use increase work engagement? The effects of a training intervention. Journal of Occupational Health Psychology, 26(1), 20.
Bolado, G., Ataro, B., Gadabo, C., Ayana, A., Kebamo, T., & Minuta, W. (2024). Stress level and associated factors among nurses working in the critical care unit and emergency rooms at comprehensive specialized hospitals in Southern Ethiopia, 2023: explanatory sequential mixed- method study. BMC Nursing, 23. https://doi.org/10.1186/s12912-024- 02004-w.
Centers for Disease Control and Prevention. (2022). Healthcare personnel and workplace stress. CDC.
Dziedzic, B., Łodziana, K., Marcysiak, M., & Kryczka, T. (2025). Occupational stress and social support among nurses. Frontiers in Public Health, 13. https://doi.org/10.3389/fpubh.2025. 1621312.
Fikri, Z., Bellarifanda, A., Sunardi, S., Ibad, M., & Mu’jizah, K. (2023). The relationship between mental workload and nurse stress levels in hospitals. Healthcare in Low- resource Settings. https://doi.org/10.4081/hls.2023.118 17.
Jaber, M., Bindahmsh, A., Baker, O., Alaqlan, A., Almotairi, S., Elmohandis, Z., Qasem, M., AlTmaizy, H., Du Preez, S., Alrafidi, R., Alshodukhi, A., Nami, F., & Abuzir, B. (2025). Burnout combating strategies, triggers, implications, and self-coping mechanisms among nurses working in Saudi Arabia: a multicenter, mixed methods study. BMC Nursing, 24. https://doi.org/10.1186/s12912- 025- 03191-w.
Kaur, A. (2025). How Hectic Shifts in Nursing Profession and Burnouts
among Nurses Affect the Patient Care. International Journal of Clinical Science and Medical Research. https://doi.org/10.55677/ijcsmr/v5i 2- 01/2025.
Labrague, L. J. (2021). Psychological resilience, coping behaviours, and social support among healthcare workers during COVID-19 pandemic: A systematic review. Journal of Nursing Management, 29(7), 1893– 1905. https://doi.org/10.1111/jonm.13336
Mutianingsih¹, N., Putri², L., Iskandar³, M., Putri, F., Nabila, N., Bhakti, S., & Cikarang, H. (2024). The Relationship of Workload with Nurses' job stress at Bhakti Husada Hospital Cikarang. Journal of Educational Innovation and Public Health. https://doi.org/10.55606/innovation. v2i3.3112.
Reshia, F., Seada, A., Salameh, B., Abdallah, J., Alruwaili, E., Salama, E., Alrumieh, W., & Elnosary, A. (2025). Work-related stress in intensive care unit night shift nurses: A cross-sectional analysis of prevalence and determinants. PLOS One, 20. https://doi.org/10.1371/journal.pon e.0336041.
Rizany, I., Sihombing, Y., & Setiawan, H. (2022). Factors Affecting Nurses' Workplace Stress in Hospitals: A Systematic Review. KnE Life Sciences. https://doi.org/10.18502/kls.v7i2.1 0317.
Wang, J., Zhao, S., Tong, X., Wang, M., & Wang, Y. (2024). Work–family conflict among primary health workers during the COVID-19 pandemic: Its mediating role in the relationship between workload and job burnout. Journal of Clinical Nursing. https://doi.org/10.1111/jocn.17035
World Health Organization. (2021). Mental health at work: Policy brief. WHO.
Yang, Z., Huang, H., & Li, G. (2024). Status and influencing factors of work stress among nurse managers in western China: a cross-sectional survey study. BMC Nursing, 23. https://doi.org/10.1186/s12912- 024- 01731-4.
Zhang, H., Hoe, V., & Wong, L. (2024). The association between burnout, perceived organizational support, and perceived professional benefits among nurses in China. Heliyon, 10. https://doi.org/10.1016/j.heliyon.20 24.e39371.
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
