Utama, Susan Tasliah, et al. “Tingkat Kepuasan Layanan Pasien Di RSUD Harapan Dan Doa Kota Bengkulu”. Jurnal Ilmiah Mahasiswa Miracle, vol. 1, no. 1, July 2021, pp. 17-24, https://jurnal.umb.ac.id/index.php/miracle/article/view/1611.