Belo, Muhammad, and Riswanto. “Symbolic Interaction in Online Transportation Services: A Study of GrabBike Drivers and Passengers in Bengkulu City”. Jurnal MADIA (Jurnal Humas Dan Media Kontemporer), vol. 7, no. 1, June 2026, pp. 29-48, doi:10.36085/madia.v7i1.8847.