PENGARUH BRAND AMBASSADOR HEARTS2HEARTS DAN KOMUNIKASI PERSUASIF BEAUTY ADVISOR TERHADAP KEPUTUSAN PEMBELIAN

Authors

  • Nelly Nelly Universitas Muhammadiyah Bengkulu
  • Mardhiyah Dwi Ilhami Universitas Muhammadiyah Bengkulu

Abstract

This study aims to analyze the influence of Hearts2Hearts Brand Ambassadors and Beauty Advisor Persuasive Communication on Barenbliss Cosmetics Purchase Decisions among Faculty of Economics and Business, Muhammadiyah University of Bengkulu. The research method used was quantitative with a multiple linear regression approach. Data were collected through questionnaires distributed to 141 respondents, who were Barenbliss Cosmetics consumers and undergraduate students from the 2022-2024 intake at Faculty of Economics and Business, Muhammadiyah University of Bengkulu.

The results showed a positive and significant influence of Hearts2Hearts Brand Ambassadors on Purchase Decisions, indicating that the stronger the Brand Ambassador's role, the higher the consumer's purchase decision. Furthermore, Beauty Advisor Persuasive Communication also positively influenced Purchase Decisions, indicating that the better the communication from the Beauty Advisor, the higher the consumer's purchase decision. Simultaneously, the Hearts2Hearts Brand Ambassadorand Beauty Advisor Persuasive Communication jointly influenced Purchase Decisions, with a significance value of F-value of 0.000 < 0.05. The results of this study conclude that Hearts2Hearts Brand Ambassadorand Beauty Advisor Persuasive Communication have a partial and simultaneous influence on Purchase Decisions among FEB students at Barenbliss Muhammadiyah University of Bengkulu.

 

Keywords: Hearts2Hearts Brand Ambassador, Persuasive Communication, Beauty Advisor, Purchase Decision, Barenbliss

References

Aisyah, M. (2023). The impact of a regional Brand Ambassador and social media advertising on brand trust and brand loyalty of Lazada in Indonesia. International Journal of Data and Network Science, 7(4), 1929–1940. https://doi.org/10.5267/j.ijdns.2023.6.019

Ajzen, I. (2020). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.5964/ejop.v16i3.3107

Angelina, C. (2024). PENGARUH KOMUNIKASI PERSUASIF BEAUTY ADVISOR TERHADAP KEPUTUSAN PEMBELIAN PRODUK DI SUDUT CANTIK MALL KEDIRI [INSTITUT AGAMA ISLAM NEGERI (IAIN) KEDIRI. https://etheses.iainkediri.ac.id:80/id/eprint/16039

Antony, R., & Oktavianti, R. (2020). Pengaruh Kredibilitas Komunikator Terhadap Keputusan Pembelian (Survei Terhadap Produk AHHA Atta Halilintar). Prologia, 4(1), 153. https://doi.org/10.24912/pr.v4i1.6462

Ariany, E., & Wangdra, Y. (2025). The Influence of Brand Ambassador , Brand Image, and Brand Awareness on Decisions to Purchase Skincare. Jurnal Ilmiah Manajemen Dan Bisnis, 11(1), 76. https://doi.org/10.22441/jimb.v11i1.32366

Arikunto, A. (2014). Prosedur Suatu Pendekatan Praktik (Edisi 14). PT Rineka Cipta.

BPS. (2023). Pertumbuhan Produksi Tahunan Y on Y Industri Skala Mikro dan Kecil Menurut 2-digit KBLI (Persen), 2023.

Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects from brand trust and brand affect to brand performance: the role of brand loyalty. Journal of Marketing, 65(2), 81–93.

Cheah, C. W., Koay, K. Y., & Lim, W. M. (2024). Social media influencer over-endorsement: Implications from a moderated-mediation analysis. Journal of Retailing and Consumer Services, 79(March), 103831. https://doi.org/10.1016/j.jretconser.2024.103831

Choirina, A. N. (2021). Pengaruh Komunikasi Persuasif Beuty Advisor Kosmetik Wardah Terhadap Minat Beli Konsumen di Laris Swalayan Kartasura. Jurnal Komunikasi, 25. http://eprints.ums.ac.id/id/eprint/93631

Dang, A., & Arndt, A. D. (2017). How personal costs influence customer citizenship behaviors. Journal of Retailing and Consumer Services, 39, 173–181. https://doi.org/https://doi.org/10.1016/j.jretconser.2017.08.012

DeVito, J. A. (2015). Human Communication: The Basic Course (13th ed.). Pearson Education.

Djatmiko, B. (2011). Business Communications: Teknik Jitu Menguasai Komunikasi Bisnis. STEMBI-Bandung Business School.

Effendy, U. (2008). Dinamika Komunikasi (7th Editio). PT.Remaja Rosdakarya.

Frans, M. R. (2005). Marketing Celebrities. Jakarta: PT. Elex Media Komputindo.

Ghozali, I. (2011). Aplikasi Analisis Multivariate dengan Program SPSS. Badan Penerbit Universitas Diponegoro.

Indra Santoso, F., & Fatchurrohman, M. (2022). Strategi Pemasaran Online dan Offline dalam Meningatkan Penjualan Outlet Makbule. Jurnal Ilmu Sosial Humaniora Indonesia, 2(2), 51–57. https://doi.org/10.52436/1.jishi.30

Jamila, P., & Siregar, S. (2022). The Influence of Brand Image and Lifestyle on Purchase Decisions. Almana : Jurnal Manajemen Dan Bisnis, 6(1), 9–19. https://doi.org/10.36555/almana.v6i1.1647

Junaedi, J., & Wahab, A. (2023). Hipotesis Penelitian dalam Kesehatan. Jurnal Pendidikan Dan Teknologi Kesehatan, 6(2), 142–146. https://doi.org/10.56467/jptk.v6i2.98

Juniarti, G., Hermila, A., Bau, R. T. R. L., & Nasiru, L. O. G. (2024). Pengaruh Komunikasi Persuasif dan Pola Konsumsi Skincare terhadap Penerapan Sustainable Beauty. Pawarta: Journal of Communication and Da’wah, 2(1), 13–30. https://doi.org/10.54090/pawarta.447

Kemenperin. (2024). kemenperin pacu IKM kosmetik maksimalkan pasar yang ekspansif. https://ikm.kemenperin.go.id/kemenperin-pacu-km-kosmetik-maksimalkan-pasar-yang-ekspansif

Kolinug, M. S., Mananeke, L., & Tampenawas, J. (2022). PENGARUH BRAND AMBASSADOR DAN BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN KOSMETIK REVLON (Studi Kasus Pada Mahasiswa Universitas Sam Ratulangi). Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 10(3), 101. https://doi.org/10.35794/emba.v10i3.41293

Kotler, P., & Keller, K. L. (2016). Marketing Management (15tn editi). pearson education.

Lea-Greenwood, G. (2013). Fashion marketing communications. John Wiley & Sons.

Lili, Z., Al Mamun, A., Hayat, N., Salamah, A. A., Yang, Q., & Ali, M. H. (2022). Celebrity Endorsement, Brand Equity, and Green Cosmetics Purchase Intention Among Chinese Youth. Frontiers in Psychology, 13(March), 1–15. https://doi.org/10.3389/fpsyg.2022.860177

Mahmud natasya, S. I. (2022). Analisis Pengaruh Brand Ambassador Song Joong Ki, Kualitas Produk, dan Electronic Word of Mouth (EWOM) terhadap Keputusan Pembelian Konsumen pada Produk Scarlett Whitening. Universitas Pembangunan Nasional Veteran Jakarta.

Melinda Tiara. (2023). Pengaruh Gaya Hidup, Self Control Dan Trend Fashion Terhadap Perilaku Konsumsi Mahasiswa. 4(1), 1–158.

Natalia, D., & Mawarti, B. R. P. (2017). Pengaruh Komunikasi Persuasif Sales Kartu Kredit Terhadap Keputusan Menggunakan Kartu Kredit Bank BCA. Jurnal Administrasi Dan Kesekretarisan, 2(2), 96–123.

Pakpahan, T. (2023). PENGARUH BRAND AMBASSADOR DAN KUALITAS PRODUK TERHADAP LEPUTUSAN PEMBELIAN SKINCARE SCARLET WHITENING OLE MAHASISWA/I FAKULTAS EKONOMI UNIVERSITAS MEDAN AREA. UNIVERSITAS MEDAN AREA.

Petty, R. E., & Cacioppo, J. T. (2020). The elaboration likelihood model of persuasion. Advances in Experimental Social Psychology, 19(C), 123–205. https://doi.org/https://doi.org/10.1002/9781394266616.ch5

Pratiwi, A. A., & Sulistyowati, R. (2022). Pengaruh Brand Ambassador dan Consumer Preference terhadap Keputusan Pembelian Skincare Whitelab (Studi pada Mahasiswa Fakultas Ekonomi dan Bisnis Universitas Negeri Surabaya). JIIP - Jurnal Ilmiah Ilmu Pendidikan, 5(9), 3298–3304. https://doi.org/10.54371/jiip.v5i9.844

Rahmadani, A., & Anggraini, Y. (2021). Pengaruh Korean Wave dan Brand Ambassador pada Pengambilan Keputusan Konsumen. 22(2), 87–96.

Riswanto, R., Fadhilah, S. K., & Reaumaudy, A. (2022). Strategi Komunikasi Pemasaran Beauty Advisor (Ba) Make Over Dalam Mempromosikan Produk Di Matahari Bencoolen Mall. Jurnal Madia, 3(1), 1–13. https://doi.org/10.36085/madia.v3i1.4625

Schiffman, L. G., & Kanuk, L. L. (2010). Consumer Behavior. In Consumer Behavior (10th Editi). Pearson Prentice Hall. https://www.pearson.com

Shimp, T. A., & Andrews, J. C. (2013). Advertising, Promotion, and Other Aspects of Integrated Marketing Communications (9th editio). South-Western / Cengage Learning.

Stankevich, A. (2017). Explaining the Consumer Decision-Making Process: Critical Literature Review. Journal of International Business Research and Marketing, 2(6), 7–14. https://doi.org/10.18775/jibrm.1849-8558.2015.26.3001

Sugiyono. (2023). METODE PENELITIAN KUANTITAIF KUALITATIF dan R&D (Edisi Kedu). CV.ALFABETA.

Suqya, rahma nur. (2023). PENERAPAN KOMUNIKASI PERSUASIF BEAUTY ADVISOR KOSMETIK WARDAH DALAM MENARIK MINAT BELI KONSUMEN DI TOKO KAMARIATI KOSMETIK ENREKANG. In Journal of Engineering Research (Vol. 10, Issue 1). Universitas Muhamadiyah Makasar.

Tjiptono, F. (2015). Strategi Pemasaran (4th ed.). Penerbit Andi. https://andipublisher.com/produk/detail/strategi-pemasaran-edisi-4

Valentina, M. (2024). Pengaruh Beby Tsabina sebagai Brand Ambassador dan Harga terhadap Keputusan Pembelian Barenbliss. 5(7).

Wardani, A. A. K., & Istiyanto, B. (2022). Brand Ambassador , Brand Image. Edunomika, 06(1310411206), 551–557.

Downloads

Published

2026-07-24

Issue

Section

Articles