DAMPAK PENGGUNAAN SISTEM INFORMASI AKADEMIK UNTUK MENINGKATKAN KUALITAS PELAYANAN AKADEMIK MAHASISWA UNIVERSITAS ANDALAS PADANG

Yindrizal Yindrizal

Abstract


Perkembangan Teknologi Informasi ditangani secara positif oleh Universitas Andalas, yaitu dengan membentuk Sistem Informasi Akademik (SIA) untuk meningkatkan kualitas data, kualitas informasi dan kualitas layanan. Sistem Informasi Akademik merupakan nilai tambah bagi Universitas Andalas dalam memberikan layanan administrasi akademik kepada mahasiswa. Menggunakan Sistem Informasi Akademik dapat mengurangi interaksi antara siswa dan staf administrasi akademik, sehingga layanan lebih efektif dan efisien. Ini sesuai dengan harapan siswa, tetapi tidak semuanya sesuai dengan harapan, karena siswa diharuskan mendaftar ulang secara manual di setiap program studi. Selain itu masih ada informasi yang tidak akurat yang disajikan oleh Sistem Informasi Akademik dan belum maksimalnya sosialisasi. Permasalahan ini menjadi pekerjaan rumah Lembaga Pengembangan Teknologi Informasi Komputer (LPTIK) sebagai pengelola sistem informasi akademik Universitas Andalas.

 

 


Keywords


Kata kunci: Dampak Penggunaan Sistem, Sistem Informasi Akademik, Kepuasan Mahasiswa

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References


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DOI: https://doi.org/10.36085/jmpkp.v3i1.1433

DOI (PDF): https://doi.org/10.36085/jmpkp.v3i1.1433.g1178

DOI (Remote): https://doi.org/10.36085/jmpkp.v3i1.1433.g1179

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